Terms of Service | Pharmacy Weight Loss Greenock
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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Greenock

Pharmacy Weight Loss Greenock
GPhC Registration Number: 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or using our website, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Greenock is a General Pharmaceutical Council (GPhC) registered online pharmacy operating in Greenock, United Kingdom. We provide clinically supervised weight loss consultations and prescription services. Our GPhC registration number is 9012511, which can be verified at www.pharmacyregulation.org.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual who does not meet our clinical eligibility criteria. Providing false or misleading information during your consultation may result in immediate termination of your account and potential harm to your health, for which we accept no liability.

3. Prescriptions

All weight loss medications dispensed by Pharmacy Weight Loss Greenock require a valid prescription issued by one of our GPhC-registered prescribers following a clinical assessment.

We do not supply prescription-only medicines without a prescriber review. Our prescribers retain the right to decline any prescription request if it is not considered clinically appropriate for you. Prescriptions issued through our service are for your personal use only and must not be shared with others.

Repeat prescriptions are subject to ongoing clinical review. We may request updated health information before issuing a repeat prescription.

4. Payment

All prices are displayed in pounds sterling (GBP) and include VAT where applicable. Payment is required in full at the time of ordering. We accept major debit and credit cards and other approved payment methods as listed at checkout.

We use secure, encrypted payment processing. We do not store your full card details. In the event of a pricing error, we will notify you before processing your order and offer you the opportunity to proceed at the correct price or cancel.

5. Delivery

Orders approved by our pharmacist will be dispatched within 1 working day of approval. Delivery is to UK addresses only. We use tracked, discreet packaging to protect your privacy.

We are not responsible for delays caused by third-party couriers, incorrect address details provided by the customer, or circumstances beyond our control. If your order does not arrive within the expected timeframe, please contact us promptly so we can investigate.

6. Cancellations and Refunds

You may cancel your order at any time before it has been approved and dispatched by contacting us as soon as possible. Once a prescription has been dispensed and dispatched, we are unable to accept returns of prescription medicines for safety and legal reasons, in accordance with UK pharmacy law.

If you receive a damaged or incorrect item, please contact us within 48 hours of receipt. We will investigate and arrange a replacement or refund where appropriate. Consultation fees are non-refundable once a clinical assessment has been completed.

7. Medical Disclaimer

The information provided on our website and during consultations is for informational purposes and does not replace the advice of your GP or primary healthcare provider. We strongly recommend that you inform your regular GP of any medications prescribed through our service.

Weight loss treatments carry potential risks and side effects. It is your responsibility to read all patient information leaflets supplied with your medication and to seek urgent medical attention if you experience any adverse effects.

8. Privacy and Data

We handle your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your information is used solely to provide our pharmacy services and will not be sold to third parties. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be published on our website with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us through our website or at our registered pharmacy address in Greenock, United Kingdom.