Last updated: 22 July 2026
Pharmacy Weight Loss Greenock is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving Greenock and the surrounding areas of the UK. We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy was last updated in July 2026.
When you use our services, we may collect the following types of personal information:
Personal and Contact Details: Your full name, date of birth, address, email address, and phone number.
Health and Medical Information: Details relevant to your weight loss treatment, including medical history, current medications, weight, height, BMI, and any conditions disclosed during your consultation.
Payment Information: Billing details necessary to process your order. We do not store full card details on our systems.
Order and Delivery Information: Details required to fulfil and dispatch your prescription. Once approved by our pharmacist, delivery is typically completed within 1 working day.
Technical Data: IP address, browser type, device information, and website usage data collected when you visit our website.
We use your personal data for the following purposes:
Providing Healthcare Services: To assess your suitability for weight loss treatment, issue prescriptions, and dispense medication safely and appropriately.
Order Fulfilment: To process payments, arrange delivery, and keep you informed about your order status.
Clinical Safety: To ensure prescribing decisions are made safely, including pharmacist review of your health information before approving any order.
Legal and Regulatory Compliance: To meet our obligations as a GPhC registered pharmacy, including maintaining dispensing records as required by law.
Communication: To respond to your enquiries and provide updates about your treatment where necessary.
We will not use your data for marketing purposes without your explicit consent.
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.
We use essential cookies necessary for the website to function, as well as analytical cookies to monitor website performance. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell or rent your personal data to any third parties. We may share your information only in the following limited circumstances:
Healthcare Professionals: Where clinically appropriate or required for your treatment, we may share relevant health information with other registered healthcare providers involved in your care.
Delivery Partners: We share necessary information with our courier service solely for the purpose of delivering your medication.
Payment Processors: Secure payment providers process your billing information on our behalf and are bound by strict data protection obligations.
Legal Obligations: We may disclose data if required to do so by law, regulation, or by a regulatory body such as the GPhC or NHS.
All third parties we work with are required to handle your data securely and in compliance with UK data protection law.
We retain your personal and medical data for the period required by pharmacy law and professional guidelines, typically a minimum of eight years from the date of your last interaction with us. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
Under UK GDPR, you have rights in relation to your personal data. These include the right to access the information we hold about you, the right to request corrections if your data is inaccurate, and the right to request deletion of your data where it is no longer required. You also have the right to restrict or object to certain types of processing.
To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related requests within 48 hours.
If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch with us:
Pharmacy Weight Loss Greenock
GPhC Registration No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all enquiries, including data-related requests, within 48 hours.